Small items - Estimated Ship Date: we usually within 3 business days and you will receive an email with tracking information as soon as the order is ready to ship. We ship with USPS ( the awesome post office) and general shipping time is 3-4 days. They even deliver on Saturdays. - Yahoo. If an item is out of stock, estimated to ship in 2-3 weeks. We will notify you right away if an item(s) is out of stock. You will not be charged till we ship unless is a special order. ie - monogram jewelry etc.
We are sorry you are not 100% satisfied with your purchase and would be happy to provide you with a store credit or full refund less the shipping charge within 14 days after receiving your item(s). Please note all special orders - ie monogram items and sales items are FINAL and can not be returned or exchanged. For return or exchanges you will need an RA# (return authorization) number. Please follow instructions below for returns.
Items must be returned in their original packaging in unused condition within 14 days of delivery. Soiled/used items will be refused and returned to you at your expense.
You will be charged a 25% restocking fee plus shipping both ways. Refunds: are issued in the original payment form and price less shipping and restocking for furniture Color note: Because every computer monitor displays color differently, we cannot be responsible for variations between the actual product color how it is displayed on your screen but we would be happy to answer any questions or concerns via email firstname.lastname@example.org or by phone before you purchase to ensure you will be satisfied with your purchase.
Blue Hand Home is confident we have selected the most efficient shipping methods for your purchases. Large items, such as sofas, do not ship in the same manner as pillows and other small items. For example, a sofa will ship via a Blue Hand Home established freight carrier and a pillow will ship UPS. Blue Hand Home has selected the most professional carriers to ensure that your order arrives in excellent condition and in a timely manner. At the time of your order you will be informed your of appropriate shipping method. All of the shipping options immediately below apply to shipping within the 48 contiguous United States. Please contact us at email@example.com with any questions.
We inspect every piece of merchandise before it leaves our store or warehouse. In the unlikely event that your merchandise is damaged in transit, please contact Blue Hand Home as soon as possible if you receive a package with visible damage.
We will contact you to exchange or replace damaged items. Please be sure that you do not sign any delivery paperwork before inspecting the piece. Thank you again for shopping Blue Hand Home. Small retailers like us greatly appreciate your business. :)