Cisco Fill Terminology
All Cisco Brothers products are Flame Retardant and Formaldehyde Glue free. Cisco Brothers commitment to healthy, environmentally responsible furniture production is available in all Cisco Brothers products and Inside Green.
Every pillow that Cisco makes is filled with goose feathers and down sourced from farms that raise geese for food consumption - completing a vertically integrated business model which is both financially and ecologically beneficial to local economies and the end consumer. The feathers and down we use are separated by hi-tech machinery and are washed in biodegradable emulsifiers before being packed into 250-thread-count, 100% organic cotton covers.
Soft-Fill cushions, offered standard on all pieces, is durable, comfortable, and requires little maintenance. The soft fill seat consists of a foam core encased in two layers of polyester fiber wrap for extra softness. The polyester is air spun so it will not clump or crumble over time.
Feather Cloud is softer and more luxurious than Soft-Fill. The seat consists of the same foam core insert used in Soft-Fill cushions, but is surrounded by a channeled envelope filled with 45% goose feathers, 5% down, and 50% polyester fibers. Channels prevent shifting and clumping. Feathers and Down are pre-washed and air-blown at our factory to reduce dander. Feather Cloud is our most popular fill – offering great comfort and value.
Para Feather - is our Feather and Down equivalent to our Inside Green technology. The seat consists of a Dunlop Latex core and surrounded by a channeled envelope of 90% goose feathers and 10% down. The cover is made of 100% organic cotton down proof ticking. Please keep in mind this seat option requires regular fluffing and flipping to maintain its shape over time.
Para Pure - an alternative in our Inside Green technology. This seat option consists of the same Dunlop Latex core wrapped in layers of cotton and wool. This is a great option for those who are allergic to feathers.
What is Cisco Brothers lead time? - Standard Production Time is approximately 8- 10 weeks - not including transit/ delivery time.
Does Cisco Brothers stock any of their products? No, but Blue Hand Home maintains Cisco Brothers stock in our 2 stores. Please contact us at service@bluehandhome or ring: 919.914.6836 we just might have it in stock!
What is an Express Order? - Express orders are available for an up charge. Production time 7-10 days business days. Inside Green, Custom and COM are NOT candidates for Express Orders.
What is Express Delivery? Express Delivery is available for some of our products. Request a quote at firstname.lastname@example.org or ring: 919.914.6836
Does Blue Hand Home Deliver Cisco Brothers furniture to Canada? yes we deliver to all major metropolitan areas and environs.
Free Shipping - for orders over $1500 only please see details below.
Furniture orders under $1500 - local NC delivery or pick up at one of our 2 locations or contact us for shipping quote.
Email: email@example.com | ring: 919.914.6836
Free Shipping does not include Inside Delivery
Curbside Only - Includes phone ahead notification. Likely the same day as delivery or day before. If over 100lbs includes lift gate. Item will be left in packaging. Please inspect packaging for apparent damage; punctured or damaged boxes. If seen, note on receiving paperwork. Please inspect each piece carefully, no damage claims can be made after delivery. If your order is over 100lbs or you live in an apartment building, or have other entry logistic challenges, we strongly suggest upgrading to White Glove Delivery. The service is worth it! We will not be responsible for items left out side if you choose this options. Nor concelead Damage. No assembly.
White Glove Delivery- No Assembly- additional $200. Inside Delivery to a room of your choice. Oreder can be brought up two flights of stairs (a flight is 4-15 steps) or in an elevator. Packaging will be removed. No Assembly. Please inspect each piece carefully while delivery crew is present, no damage claims can be made after delivery.
White glove delivery with Assembly - additional $300. Delivery to a room of your choice. Order can be brought up two flights of stairs (a flight is 4-15 steps) or in an elevator Packaging will be removed and disposed. Assembly service. The delivery team will assemble your item. Please inspect each piece carefully, no damage claims can be made after delivery.
Average White Glove Transit Time is 14 - 21 days. Once your shipment is in transit and arrives to your local area, a representative from our delivery partner will call to schedule a 2-4-hour delivery window. Delivery lead times may require up to 30 days depending on your order(s) and location. Our delivery partners do their best to provide an accurate time and date of delivery. Please keep in mind unforeseen events beyond their control may cause delays. Please note residential furniture shipping is based on consolidation. We are not provided with Tracking Numbers as with UPS or Fed Ex shipements. We provide ETA's upon request until actual delivery is schdueled. Due to the nature of this service level Blue Hand Home cannot be held responsible for deliveries considered to be "late" by the cusotmer. If the shipment needs to be carried up more than 30 steps, please notify us so we can plan accoridingly Delivery companies vary depending on item type and service selected. If you have a time sensetive order please contact us for an Express Delivery Quote.
EXPRESS Delivery is available by quote please email or call us : firstname.lastname@example.org | ring: 919.914.6836
Freight Damages - We inspect every piece of merchandise before it leaves our store or warehouse. In the unlikely event that your merchandise is damaged in transit, please contact Blue Hand Home as soon as possible 910.914.6836. If you receive a package with visible damage please insist on inspecting the item before signing for it . In the rare circumstance the items is severely damaged please take several pictures of the container and item and refuse the delivery. Please notify us via email with all the details as soon as possible. If you are unsure about the best course action please call our National Delivery Desk 919-914-6836. Send Photos with a breif summary to : email@example.com
Since opening in 1999 Team Blue Hand's daily goal is to provide excellant customer service. Please don't hesitate to contact us if you have any questions or concerns. We love to hear from our customers but emailing is usually best to give us time to research your questions or concerns email: firstname.lastname@example.org or ring: 919.914.6836
Thank you again for shopping Blue Hand Home. Small retailers like us greatly appreciate your business.
Already the leader in reposnsible & healthy furniture production; In 2005, Cisco took their mission further and introduced Inside Green technology: a new responsible alternative method of building furniture entirely made from FSC Certified woods, organic latex, jute, hemp, organic cotton and wool. These natural materials are not only superior in terms of comfort and lifespan, but are inherently flame retardant without the use of chemicals. The ultimate choice for natural and healthy furniture
Cisco strives to create heirloom quality furniture with effortless beauty and undeniable comfort. We are meticulous in every step to ensure that all of our products enhance the lives of our customers while maintaining the upmost respect for the environment. Every aspect of construction, sourcing, design and shipping is researched and taken into consideration when introducing a new product. Cisco offers the peace of mind that the furniture you own is not only the best looking and feeling, but the absolute best you can get for your health and the comfort of your home.
Organic Latex- The most significant change from our regular construction to Inside Green is the cushioning. We remove the foam and replace it with organic latex using the Dunlop production process, the most energy efficient method of producing latex foam. A commonly misunderstood material,organic latex is a logical choice for people who have health concerns or allergies as it is an antimicrobial material and naturally resists mold and dust mites. Not to be confused with synthetic latex, organic latex is inherently hypoallergenic, renewable and biodegradable. Derived from the whipped and baked resin of the Hevea tree, latex is the most naturally durable cushioning material available.
FSC Certified Wood -The Forest Stewardship Council ensures the foresting practices at each site must adhere to a set of requirements on the rights of indigenous people and workers, and must follow strict guidelines regarding environmental impact. Cisco is proud to be a certificate holder (FSC-C002394) and uses FSC woods exclusively across our entire line of products. For more information please visit www.us.fsc.org.
LOW VOC Wood Stain -Once the right wood is chosen and used to build our furniture, applying a responsible and healthy stain is a must. We use WOCA natural oil stain on all of our tables, chairs and wood case goods. WOCA stains are plant-based, sustainable, non-polluting and contain no artificial pigments or preservatives. Along with being a naturally durable substance, oil-based stain also protects against scratches and indentations better than a standard urethane finish.
Eco Wool is sourced from family farms in Oregon and California and is harvested using only the most humane and modern forms of sheep shearing. The farms follow the strictest guidelines of proper grazing methods and healthy veterinary practices. They also do not use any chemicals or harmful pesticides in the grazing fields. Once the wool has been sheared and gathered, it is skirted and washed in biodegradable soaps in machines that run only on recycled water. Our vendors do not practice carbonizing, chemical crimping, dipping, bleaching or mulesing EVER. The wool fiber is complex in structure and has the natural ability for keeping cool in the summer and warm in the winter. It also acts as an air purifier, is resistant to mold and mildew and can pass all the fire tests that chemically treated foams must pass with ease. EcoWool is as safe if not safer than any of the commercially available foams on the market currently and has no negative effects on our health or environment.
Jute & Hemp -We replace the traditional seating support of 8 way hand tied or sinuous spring and use jute and hemp in our Inside Green chairs and sofas. This traditional and durable method, combined with the strength of these natural fibers, provides the ultimate in comfort, quality and longevity. Jute and hemp are both sustainable and grown organically by our suppliers.
About Cisco's Inside Green
Are all Cisco Green / Inside Green ? Standard Cisco Brothers products are among the cleanest and healthiest in the industry. No flame retardants are used. All wood is Forestry Steward Ship Council certified. All fabrics are washed with Myers Clean Day Soap.
Does Cisco Brothers use Flame Retardant ? - No flame retardant is used on any Cisco Brothers product. What are the differences between Cisco Brothers Standard Green and Inside Green? Aside from No Flame Retardants and Forestry Steward Ship Council Certified Wood; Inside Green cushion inserts are crafted from Organic Latex, Organic Wool, Organic Feathers & Down. Seat cushions contain Organic Latex core as opposed to Polyester Cores in Cisco Standard Green. All Batting ( material surrounding frame ) is Organic Cotton as opposed to Non Organic Cotton on Standard Cisco Brothers products.
What is the difference between Para Feather and Para Pure ? Para Feather is the Organic version of Cisco's most popular insert; Feather Cloud. An Organic Latex core surrounded by organic feathers & down. Para Pure is constructed using the same method but substituting wool for feathers & down, and is more firm, similar to standard inserts. Organic substitute for those with allergies to feathers and down.
Can I return my Cisco Brothers order ? As long as product meets ordering definition; Cisco Brothers orders are not eligible for return.
What about warranties? All Cisco Brothers products carry a life time warranty on the frame/ structural integrity. Feather Cloud Cushions are warrantied against collapse / loss of feathers for 7 years, Sof Fil / Standard Cushions 3 years.
Does Cisco offer 8-Way Hand-Tied seating? 8-Way Hand Tied is the most intricate seating support systems available and the most comfortable. At Cisco Brothers, all 8-way support systems are hand tied into a hardwood frame to ensure they never squeak or rust.
Can I order a replacement slipcover for a Cisco Brothers product? Yes, please send us an overall picture of your Cisco Brothers Product and a picture of the ID Sticker found on the inside of each pillow insert along with fabric selection. We will send you a quote to place your order.
Does Blue Hand Home work with Interior Designers? Yes we work with the trade both residential and commercial. Please email us at email@example.com to request To the Trade assistance.
Can I use my fabric on Cisco Brothers furniture? Yes, Cisco Brothers accepts COM.
Is Cisco made in USA? : Yes indeed -In the heart of LA !!
Since 1990, Cisco Brothers has been using sustainable materials and building methods to create furniture that is as healthy for you as it is for the planet. In 2006, Cisco developed the Inside Green™ method of construction and became the first designer to create 100% FSC Pure sustainable upholstered furniture. Each unique item is built with pride by local craftspeople at our headquarters in the heart of Los Angeles. Every piece, big or small, brings timeless style and beauty to your home. Blue Hand Home's Mission Is Providing Your Family Healthy, Chic And Uncomplicated Home Furnishings. Since 1990, Cisco Has Been Using Sustainable Materials And Building Methods To Create Furniture That Is As Healthy For You As It Is For The Planet. Each Unique Item Is Built With Pride By Local Craftspeople At Our Headquarters In The Heart Of Los Angeles. Every Piece, Big Or Small, Brings Timeless Style And Beauty To Your Home. All Cisco Brothers Products Are Flame Retardant And Formaldehyde Glue Free. All Wood Is Certified By The Forestry Stewardship Council. Cisco Is The Cleanest & Greenest Avialable With Unsurpassed Comfort, Style And Quality. Made In The USA. Available At Blue Hand Home In Store And Online.